Touchless faucets are a remarkable blend of convenience and technology. But, like any tech device, they sometimes must troubleshooting. Whether you have a Kohler, Delta, or Moen faucet, resetting the handle can often resolve minor issues.
Let’s dive into the step-by-step guide for each brand and troubleshoot common problems along the way.
On this page:
ToggleWhy Resetting Your Touchless Faucet Handle Matters
Touchless faucets are engineered for efficiency and hygiene. Over time, sensor misalignments or software glitches can cause functionality to falter. A reset can:

- Restore default settings.
- Address unresponsive sensors.
- Resolve power connectivity issues.
Having reset my own Delta Touch2O® faucet, I can attest to how a simple reset can save hours of frustration and avoid unnecessary expenses.
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How to Reset Kohler Touchless Faucets
Kohler faucets, like the K-72218 Sensate, are known for their sleek design and touchless tech. If your faucet isn’t working properly, follow these steps:

- Disconnect the Power Supply
- Locate the control box under the sink (usually black or gray).
- Disconnect the battery pack or A/C adapter.
- Unplug the Data Cable
- Unplug the data cable connected to the control box.
- Wait for 2 Minutes
- This ensures the control box completely resets.
- Reconnect the Cables
- Plug the data cable back in first, followed by the power supply.
- Test the Faucet
- Avoid touching the faucet for 2 minutes while it recalibrates. Once the sensor blinks twice, it should be operational.
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How to Reset Delta Touchless Faucets
Delta’s Touch2O® Technology faucets are renowned for their precision. However, a reset may be necessary when the faucet doesn’t respond to touch.

- Check the Batteries
- Ensure the batteries in the control box are new and installed correctly.
- Disconnect and Reconnect
- Remove the battery pack, wait 30 seconds, and reconnect.
- Inspect Grounding
- For older models, ensure the faucet is properly grounded to an electrical or plumbing line.
- Perform a Reset
- If the issue persists, disconnect all cables from the solenoid unit, wait a minute, and reconnect.
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How to Reset Moen Touchless Faucets
Moen’s MotionSense® and U by Moen Smart Faucets have cutting-edge tech. But, they need occasional resets for maintenance.

- Locate the Reset Button
- For U by Moen, use a paperclip to press the reset button on the control box. Hold for 3–5 seconds until you hear two beeps.
- Hard Reset for MotionSense Faucets
- Disconnect the power cable and data cable.
- Wait 2 minutes before reconnecting both.
- Recalibrate
- Allow the faucet to reset and test its functionality.
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Common Troubleshooting Tips
Regardless of the brand, here are general troubleshooting tips to consider before resetting:
- Sensor Obstructions: Ensure nothing blocks the sensor’s field.
- Battery Issues: Always use fresh, brand-name batteries.
- Power Supply: Verify the A/C adapter connection if applicable.
- Cleanliness: Wipe down the faucet to remove debris that might interfere with the sensor.
Personal Experience and Pro Tips
When my own Moen MotionSense faucet started acting up, the solution was simpler than I imagined. Resetting the power supply and ensuring all connectors were tight brought it back to life. I also learned to keep a small toolkit handy under the sink—trust me, it makes resets a breeze!
For Delta Touch2O® faucets, it’s all about the touch technique. Think of it as tapping a piano key—firm but not prolonged. I discovered that too light or too heavy a touch could confuse the sensor.
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Final Thoughts
Resetting your touchless faucet can be an empowering DIY solution. Whether you own a Kohler, Delta, or Moen faucet, the process is straightforward and highly effective for most common issues. With a bit of patience and these steps, you’ll have your faucet back in working order in no time.
Remember, if these solutions don’t work, it might be time to contact the manufacturer for further assistance or warranty service. Keep your manual handy and always jot down the model number—it’s a game-changer during support calls.